Instant message a Librarian at Reeves Library:

AOL Screen Name = mocoLibrarian

How do I use AOL Instant Messenger?

1. You can download and install Instant Messenger from the AIM website.

  • Logged in? Add mocoLibrarian to your buddy list.
  • Ready to ask a question? Click here to start.
  • Or Type in your question - the librarian will respond as soon as possible.

2. If you don't want to install Instant Messenger on your computer, use AIM Express. This service allows you to create a screen name and to chat without downloading any software.

IM FAQ:

When can I IM a Librarian?

Librarians are available to chat during the following reference hours:
Monday-Thursday: 10am - 5pm and 6pm - 10pm
Friday: 10am - 4pm
Sunday: 6 - 10pm

Who can IM Reeves Librarians?

mocoLibrarian is intended for Moravian College & Theological Seminary student, faculty, staff, and others with Reeves Library borrowing accounts.

What kind of questions can I ask?

This service is intended to help you with brief research questions. If you have a lengthy or involved question, you may be asked to come into the library to meet with a librarian.

What kinds of answers can I expect?

Librarians will direct you to the appropriate sources for your research problem. Many resources are only available in the library, so you may need to come to the library to get the best resource to answer your question.

Will I need to wait to chat with a Librarian?

Patrons at the Reference Desk have priority over IM patrons. IM patrons are taken in a first-come-first-served order. You will receive a message if someone else is being helped when you contact mocoLibrarian.